Customer Service Articles

Businesses in a lot of the industries at present rely on their IT infrastructure for delivery of their services or products. BPS leaders BPeSA, Western Cape CEO Gareth Pritchard is reported to have stated “With South Africa rapidly rising as a BPO provider both domestically and abroad, it is crucial that we build our employee base, permitting South Africa to move from a reactive expertise improvement technique to a proactive one,” Within the last decade, SA has built up a reputation as a world-class customer service destination that is able to ship outcomes for various the UK’s largest brands, including ASDA, Virgin Cell and TalkTalk.

I used to be “blown away” by how GBS had transformed their firm, and how its scope had grown from Finance and IT to non-conventional areas reminiscent of Logistics and Joint Venture support, in addition to delivering super enterprise value along the way in which.… Read More